An Austrian player deposited 150 EUR via Paysafe but the money did not appear in the casino account. Communications with the casino have not resolved the issue, as they suggest waiting for a few days. The complaint was resolved as the player's deposit got credited.

We rent all of our games from different providers, which means that you have the same chance to win with us as you have on any other gaming site.

The player's deposit did not arrive into his casino account for over a week. The conplaint was resolved as the player's deposit was credited.

The player from the Netherlands had an active self-exclusion in a sister casino due to a gambling problem. The player believes that he should have been banned from this casino too. Since he did not request self-exclusion from this casino, he decided to close the complaint.

You should always make sure that you meet all regulatory requirements before playing in any selected casino.

Despite the verification, he was later asked to upload deposit documents, delaying the process. He has been waiting for 4 days since the withdrawal request and views this as a delay tactic.

That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and site withdrawal limits in the table below.

The Complaints Team advised the player to be patient and wait at least 14 days before submitting a complaint. The player later confirmed that the withdrawal had been received. The complaint was marked as resolved.

When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

The player from Germany had been awaiting a payout of 2500€ since April 19, 2024. The casino attributed the delay to technical problems with the payment provider. He confirmed that he had successfully completed the full KYC verification process and all his previous withdrawals had been successful.

The player from Germany has deposited money into casino account but the funds seem to be lost. Player’s complaint has been resolved successfully.

PinoCasino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology.

After our intervention, we were able to help the player to get their winnings. The player confirmed they received the funds in the end. The Player’s complaint has been resolved successfully.

На совсем до того времени маленькие матчи БК надеюсь сыграть только исходы.